Important: Please read carefully

Scheduling Classes

We accept payment for classes and allow clients to manage their schedules online using MINDBODY software. Please click the Sign Up/Log In button on any page to create a login and follow the prompts to establish your account. If you have difficulty, we are happy to help.

Cancellation Policy

All classes must be prepaid and all clients must agree to our 12-hour notice policy for cancellations or rescheduling. Cancellations with less than 12 hours notice or no shows result in the deduction of 1 session for session package holders and a $10 charge to the client’s credit card for unlimited members per occurrence. We cannot make exceptions, so please don’t ask!

Package Expiration

Unless otherwise indicated, packages of group classes expire 6 months from activation. Packages cannot be extended once they have expired, unless you’re buying another package of the same value.

Instructor and Schedule Changes

Classes and scheduled instructors are subject to change. Please refer to the online schedule for current information.

Waitlist:

If a class you’d like to take is full, we highly recommend putting yourself on the wait list! It really works!

  • If you see a class that is full, click on it, and it will ask you if you want to add your name to the wait list. If the wait list is full it will tell you that too.
  • If a spot opens up, you will receive an email or text confirmation and be added to the class.
  • If you have received an email or text confirmation that you have been added to the class from the wait list but still see that you are ‘unconfirmed’ when logging into your account, you are still confirmed in that class.

IMPORTANT: It is assumed that by being on the wait list, you WANT to take the class. If you can’t make it to class, you must “early cancel” the class or remove yourself from the wait list at least 12 hours in advance of the class start time to avoid being charged any late cancellation fees.

Sales are Final and Not Transferable

Sales of classes and merchandise are not refundable, exchangeable or transferable. Packages or memberships cannot be shared.

Memberships can be freezed only once per year for one month! Breaking of a 3-month or 6-month contract will result in a $100 cancellation fee.

Tread Socks

Socks with a gripping sole are required. You may bring your own or purchase a pair from the front desk.

Required Forms

Prior to your first class, you will be required to review and sign a Client Agreement and Waiver of Liability common to the fitness industry. You will be able to review and consent when you set up your log in for the Mind-Body scheduling software.